Question 1

What is your location?

Accepted Answer

We are located at 204 W. Poplar St., Griffin, GA 30224. Centrally located in Georgia, our tea room is a perfect spot for family and friends to gather from across the Southeast.

Question 2

What are your hours?

Accepted Answer

Wednesday thru Saturday 10am to 5pm.  
Lunch is served 11am to 3pm. 
Breakfast Tea Experience reservations start at 9:30am and end at 11:00am. 
All Other Tea Experiences reservations start at 11am and end at 4pm.

Question 3

What is the dress attire?

Accepted Answer

We recommend business casual to dressy.  A nice shirt with jeans is fine.

Question 4

What is a tea experience?

Accepted Answer

The tea experience is where we serve miniature versions of traditional English tea foods with an Emerald twist! Our menu changes with the seasons, and is all pre-determined by the house.

Question 5

Do I need a reservation?

Accepted Answer

Reservations are encouraged but not required. While reservations take priority, we do accept walk-ins based on availability. If we have space, we'll welcome you and your party right in! If we're at capacity, we'll reserve your party for the next available time.

Question 6

Do you have Children's Tea Experiences

Accepted Answer

Yes, we have two children's tea experience for $26.99 per child.  There is a breakfast tea experience and a children's tea experience. https://www.theemeraldchandelier.com/about-3-1

Question 7

What does the Afternoon Tea Experience include and how much does it cost?

Accepted Answer

Our Afternoon Tea Experience includes two types of tea for the table, a tiered stand with tea sandwiches, scones, savories, and desserts. You can also opt for a glass of champagne or wine and macarons. The menu changes seasonally. The cost is $50.00 per person. For more details, check our menu: [Afternoon Tea Menu](https://www.theemeraldchandelier.com/about-3-1).

Question 8

Is there adequate parking ?

Accepted Answer

Yes! We have on-site parking and overflow parking across the street, making it very easy to access our building.

Question 9

What should I do if I'm running late or stuck in traffic?

Accepted Answer

We understand that delays happen. We offer a 15-minute grace period for all reservations. Please note that arriving late will cut into your 1.5-hour experience. If you anticipate being late, please call or text us before your reservation time at 678.338.8363. We can discuss rescheduling to ensure you get the full experience you deserve.

Question 10

What is your cancellation policy?

Accepted Answer

Ticket Purchases and Deposits on Room Rentals for private events are non-refundable and non-transferable.  If you have reservation for a tea experience and the number of people in your party changes, you must notify us within 24 hours of reservation; otherwise you will be charged and you can take to go.

Question 11

Can I join my party without participating in the tea experience?

Accepted Answer

Unfortunately, all guests seated in our dining room must participate in the afternoon tea experience to maintain a consistent service for all.

Question 12

Do you have an age restriction?

Accepted Answer

No, We offer children’s tea experiences and love seeing children learn etiquette and develop their palettes.

Question 13

What if I don't want to eat ? Can I still come in and sit with my party?

Accepted Answer

We require all guests to participate in the dining experience to maintain the ambiance and quality of service.

Question 14

Do you offer nut-free, dairy-free, gluten-free, or vegan options for my diet?

Accepted Answer

We do offer nut-free, dairy-free or vegan options and gluten-free as long as we know in advance of reservation.  However, we are not a Gluten Free Kitchen.  Macarons are gluten-free.  Please note that our Creamy Chicken Wild Rice Soup is not Gluten-Free.

Question 15

Can I bring a cake for a celebration?

Accepted Answer

Can I bring a cake for a celebration?
No.  We do not allow outside food unless you choose to rent a room for your special event which is $250. See link below for more information on renting a room.
https://www.theemeraldchandelier.com/about-3

Question 16

How can I book a private event?

Accepted Answer

Booking a private event with us is simple. Please contact us via phone or email, and our event coordinator will be happy to assist you with selecting a date, planning your event details, and customizing your experience to suit your needs.
https://www.theemeraldchandelier.com/contact

Question 17

What do you offer for church groups, gardening clubs, book clubs and other large groups.

Accepted Answer

We offer groups a special group menu that is $32.10 per person which includes food, tax and gratuity.  Guests must either pay in advance or the group coordinator will collect everyone’s money in advance and pay one bill.  We can not accommodate individual checks with large groups.

Question 18

How long is a reservation?

Accepted Answer

Tea Experiences are 1 1/2 hours.  If you need longer than 1 1/2 hours, you can rent a room for $250 and get 3 1/2 hours.

204 W Poplar St Griffin GA 30224